Free Shipping on Orders Over ₹499
ZYRA BY ANNA

Privacy Policy

Last Updated: January 2026

1. Introduction

Welcome to ZYRA BY ANNA ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

2. Information We Collect

We collect personal information that you provide directly to us when making a purchase or contacting customer support:

  • Contact Information: Name, email address, phone number, shipping and billing address.
  • Order Information: Products purchased, order totals, discount coupons used, and gift messages.
  • Payment Information: Encrypted transaction IDs provided by our PCI-DSS compliant payment gateway (Razorpay). We do NOT store your full card numbers, CVV, or UPI PINs on our servers.

3. How We Use Your Information

Your personal data is used solely to provide and improve our services to you:

  • Processing, dispatching, and delivering your orders via courier partners (DTDC, India Post).
  • Sending order confirmation emails, shipment tracking details, and transactional updates.
  • Responding to customer service enquiries and WhatsApp support messages.
  • Preventing fraudulent transactions and maintaining site security.

4. Data Sharing & Third Parties

We strictly do NOT sell or rent your personal data to third parties. We share data only with essential service providers necessary to operate your shopping experience:

  • Payment Processors: Razorpay (for secure payment processing).
  • Logistics Partners: DTDC, Shiprocket, and India Post (for parcel delivery).
  • Communication Services: Email gateway providers for sending order receipts.

5. Security of Your Data

We implement industry-standard 256-bit SSL encryption across our website. Access to customer data is strictly restricted to authorized staff handling order fulfillment.

6. Your Rights & Contact Information

You have the right to request access to your personal data or ask for deletion of your user account. For any privacy queries or concerns, please contact us at:

Email: zyrabyanna@gmail.com | Phone: (+91) 82812 98362